Frequently Asked Questions
Here is a list of the main questions and doubts raised by our users while using Bertikal. After reading these questions & answers if you still have any doubts or questions, you can write to us on our information email firstname.lastname@example.org, and we shall respond to you asap.
HOW DOES IT OPEN?
You must rotate the top cover slightly (which bears the BK symbol) at the same time by pulling upwards. (Do not perform this action with the bottom cover).
HOW TO REPLACE THE BALL?
The game always comes with a spare ball that you can replace in the event of losing the original. Read the previous point in order to insert the new ball.
HOW TO ADJUST THE CASING?
Adjust the housing tab (plastic tube) into the slot that each module has for this purpose (do not adjust it into the hole through which the ball must pass).